TERMS OF USE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR WEBSITE.

By using this shopping system and placing an order, you are deemed to have accepted the terms and conditions stated below.

All pages of this website and all linked pages (the "Site") are the property of and operated by SERNEST and its affiliated companies (the "Company"). By continuing to use the services offered on the Site, you (the "User") agree to be bound by the following terms and conditions.

By accepting this agreement, Users declare and undertake that they will fully, accurately, and timely fulfill all rights and obligations arising from this agreement in accordance with the conditions set forth herein.

Understanding Payment and Delivery Options

a. The Company reserves the right to make changes to prices and to the products and services offered at any time.

b. The Company agrees and undertakes that the User will benefit from the services subject to this agreement, except in cases of technical failures.

c. The User agrees not to engage in reverse engineering, attempt to obtain or disclose source code, or perform any other actions aimed at such purposes. Otherwise, the User accepts in advance that they will be personally responsible for any damages arising before third parties and that legal and criminal proceedings may be initiated against them.

d. The User agrees not to produce, approve, or share any content on the Site or through any communication channel of the Site that is contrary to public morals, unlawful, misleading, offensive, obscene, pornographic, harmful to personal rights, infringing intellectual property rights, or encouraging illegal activities. Otherwise, the User shall be solely responsible for any damages arising therefrom. In such cases, the Company reserves the right to suspend or terminate accounts and to initiate legal proceedings. The Company also reserves the right to provide information regarding activities or user accounts to authorized authorities.

e. The User is responsible for all interactions and relationships established through the Site with third parties.

2. INTELLECTUAL PROPERTY RIGHTS

2.1. All registered or unregistered intellectual property rights on the Site, including but not limited to titles, trade names, trademarks, patents, logos, designs, information, and methods, belong to the Company or the relevant rights holders and are protected under national and international law. Visiting the Site or using the services does not grant any rights to such intellectual property.

2.2. The information on the Site may not be reproduced, published, copied, distributed, or transferred in any way. The whole or any part of the Site may not be used on another website without prior written permission.

3. CONFIDENTIAL INFORMATION

3.1. The Company shall not disclose users’ personal information submitted through the Site to third parties. Such personal information includes, but is not limited to, name, surname, address, phone number, mobile phone number, and email address, and is hereinafter referred to as “Confidential Information.”

3.2. The User agrees and declares that, limited to marketing activities such as promotions, advertisements, campaigns, announcements, and similar purposes, the Company may share the User’s contact information, portfolio status, and demographic data with itself or its affiliated group companies. Such information may be used to create customer profiles and to offer appropriate promotions and campaigns.

3.3. Confidential Information may only be disclosed to official authorities where disclosure is required by applicable mandatory legislation and upon lawful request by such authorities.

4. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES PROVIDED BY THE COMPANY ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY MAKES NO EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WARRANTIES WITH RESPECT TO THE SERVICES OR THE SITE (INCLUDING ALL INFORMATION CONTAINED THEREIN), INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

5. REGISTRATION AND SECURITY

The User is required to provide accurate, complete, and up-to-date registration information. Otherwise, this shall be deemed a breach of this Agreement and the User’s account may be terminated without prior notice.

The User is solely responsible for the security of their passwords and accounts on the Site and on third-party sites. The Company shall not be liable for any data loss, security breaches, or damage to hardware or devices resulting therefrom.

6. FORCE MAJEURE

Events beyond the control of the parties, including but not limited to natural disasters, fires, explosions, civil wars, wars, uprisings, public disturbances, mobilization, strikes, lockouts, financial transmission issues, infrastructure and internet failures, and power outages (hereinafter referred to as “Force Majeure”), shall suspend the rights and obligations of the parties arising from this Agreement for the duration of such events.

7. SEVERABILITY

If any provision of this Agreement is deemed partially or fully invalid, the remaining provisions shall remain in full force and effect.

8. AMENDMENTS

The Company may partially or fully amend the services offered on the Site and the terms of this Agreement at any time. Amendments shall become effective as of the date they are published on the Site. It is the User’s responsibility to follow such updates. Continued use of the services constitutes acceptance of the amendments.

9. NOTIFICATIONS

All notices related to this Agreement shall be sent to the Company’s known email address and to the User’s registered email address. The User agrees that the registered email address is the valid notification address and undertakes to notify the Company in writing of any changes within five (5) days; otherwise, notifications sent to this address shall be deemed valid.

10. EVIDENCE AGREEMENT

In any disputes arising from this Agreement, the books, records, documents, computer records, and fax records of the parties shall constitute conclusive evidence in accordance with Article 193 of the Turkish Code of Civil Procedure No. 6100, and the User agrees not to object to such records.

The Importance of Payment Options

When shopping online, payment options play a crucial role. Different customers have varying preferences, so offering multiple payment methods is essential. This flexibility can encourage more sales because customers are more likely to complete their purchases if they find their preferred payment option available. Some popular payment methods include credit cards, PayPal, and digital wallets, which are secure and convenient.

Delivery Choices Made Easy

Delivery options are just as important as payment methods. Customers today expect fast and reliable delivery. Businesses can enhance customer satisfaction by providing various delivery choices, such as standard, expedited, or same-day delivery. However, it’s vital to communicate delivery timelines clearly, so customers know when to expect their orders.

Integrating Payment and Delivery for Convenience

Combining different payment and delivery options creates a seamless shopping experience. This integration not only provides convenience but also builds trust with customers. When they can pay securely and receive their items promptly, they are more likely to return. Furthermore, offering real-time tracking for deliveries ensures that customers remain informed throughout the process, increasing their overall satisfaction.